Support Request Tracker
A lightweight custom object, status and priority fields, a tab, and a Lightning app for tracking support requests.
Planned free unmanaged starter kit. No installation link yet.
Practical Salesforce administration
Practical Salesforce guides.
Clear answers for everyday Salesforce administration.
Salesforce apps
Apps & starter kits
Two projects in development. Installation links will be added when the packages are ready.
Customer Support Portal
An Experience Cloud portal for creating cases, viewing company cases, and sharing customer-visible comments.
Licensing and company-specific configuration required. Deployment method and pricing to be confirmed.
SF Study Guide
Study with a clear plan.
Certification resources, focused lessons, and original practice questions.
Certifications
Agentforce Specialist
Prepare to configure, ground, test, deploy, and monitor Salesforce AI agents.
Open interactive study guide →60 original scenarios, lessons, flashcards, a timed practice exam, and source-linked answer review. Practice scores are not a validated prediction of official exam results.
Exam scheduling · quick reference
Reschedule your exam
Online: at least 24 hours before your exam.
Testing center: at least 48 hours. Rescheduling outside these cutoffs is free.
- Sign in to Trailhead Academy.
- Under Upcoming, select your exam.
- Tap Modify Registration to open Pearson VUE.
- Choose Reschedule, select your new date and time, and confirm your time zone (Pacific time for California).
- Finish confirming the change, then check for the confirmation email.
Official rescheduling policy ↗ · Checked October 10, 2026.
If Modify Registration is unavailable or the cutoff has passed, contact Salesforce Help before the exam starts. New dates must be within one year of the original exam purchase.
K2 Test Partner Login ↗
K2 account access. Use Trailhead Academy above to reschedule your certification exam.
Official information & learning
- Certification overview ↗
- Current exam guide, requirements & registration guidance ↗
- Agentblazer learning paths & hands-on practice ↗
- Agent Script & hybrid reasoning ↗
- Prompt Builder ↗
- Data Library, grounding & retrieval ↗
- Testing Center ↗
- Certification maintenance ↗
Additional practice
- Salesforce sample exercises ↗Localized module with older weights; follow the current exam guide for coverage.
- K2U / Focus on Force Agentforce bundle ↗Paid third-party practice resource. Questions remain on the provider's site.
Resources checked October 10, 2026. Exam details can change; confirm them in the official guide before booking.